Job Details
Experience : 0-0 Years
Openings : 50
Location : Banglore
Salary : 2.75-3.25 Lacs PA
Voice Support For International Proces
Must have skills
Good English Communication
Good have to skills
Inbound Voice Process, Inbound Customer Service, International Voice Process
Job description
Roles and Responsibilities
*Understand the basic professional standards and established procedures, policies before taking action and making decisions
*Processing claims and handling calls, as per the process guidelines.
*Adhering to the service level and understanding Quality & Auditing parameters
*Assume responsibility for work and coordinating efforts
*Meeting assigned productivity goals
*Adhere te attendance and punctuality norms
*Acquiring knowledge & skills of related areas of the process
*Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct
Visionary Leaders: Education Ministers of India
Education & Experience
*Any Graduates (Except BE\B TECH)
*0-1 year of experience in a BPO
Desired Skills and Abilities
*Knowledge on US health care
*Good Oral and written Communication Skills in English
*Awareness of Telephonic Etiquettes & MS Office suite
*Good Typing Skills & Basic computer Navigation Skills
Industry type:
BPO / Voice support
Department:
Customer Success, Service & Operations
Role:
Voice / Blended
Employment type:
Full Time, Permanent
Education:
B.A in Any Specialization
B.Com in Any Specialization
BCA in Any Specialization
B.SC in Any Specialization
B.B.A/B.M.S in Any Specialization
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About company:
Sagility is a tech-enabled BPM services provider, a thought partner providing a board spectrum of transformational services, to
enable our clients provide efficient and hi-quality care acorss the healthcare system
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help
clients draw closer to their members. We optimize the entire member/patient experince through service offerings for clinical, case management,
member engagement, provider solutions, payment integrity, claims cost containment, and analytics.
Leading industry analyst firms have consistently cited our service excellence, breadth of offerings, and ability to execute. The most recent
being recognized as a leader for Healthcare Payer Operations in 2022 as a part The Healthcare Payer Operations PEAK Matrix Assessment report by
Everest Group.
We have 28000+ employees in 15 cities across 5 countries India, Philippiness, USA, Jamaica and Colombia.
Company Name:
Sagality India
Headquarters:
sagility health, Munireddy layout,
Hosapalya,Muneshwara nagar,
Bengaluru, Karnataka 560068
Interested candicates can check with POC:
Divya – 8105992215
Sai Kiran – 9944277809
Monica – 9513790415
Prithesh – 8660167332
